1. How to reach us
Use our Report content form or email support@app-vision.co with “Text2Celeb rights report” in the subject. Include the relevant voice name, style, page URL, creation identifier, or media link and explain the issue. If you represent someone else, explain your authority to act.
We record submitted reports and provide a reference through the form. Keep it for follow-up. Do not send passwords, full payment details, or unnecessary personal documents. If there is an immediate threat to a person, contact the appropriate emergency or law-enforcement service as well.
2. Voice, likeness, privacy, and impersonation reports
Tell us whose rights or safety are affected, your connection to that person, the material involved, and why you believe the use is unauthorized, misleading, or harmful. Explain the action requested, such as removing a preview, disabling a voice or generated-media link, or reviewing an account. Provide only evidence reasonably needed for review.
A voice or likeness complaint is not automatically a copyright complaint. We review the relevant rights and context, including consent, deception, privacy, applicable law, and our Acceptable Use Policy. We may ask for clarification or a proportionate verification step, and may restrict material during review.
We do not promise that every recognizable voice is endorsed, licensed for every use, or free from a rights dispute. Availability can change following a report. Public previews and generation access may be disabled separately from an existing downloaded copy.
If you believe someone created a custom voice from your voice without your consent, report a clip made with it or contact us. We suspend the voice while we review the report.
3. Copyright notices
For a copyright claim, provide enough information to identify the copyrighted work and the specific allegedly infringing material. If you are submitting a notice under 17 U.S.C. §512, include the statutory elements below. Our support contact is a rights-reporting channel; this page does not represent that we hold a registered DMCA agent designation or that every use of the service qualifies for a statutory safe harbor.
- A physical or electronic signature of the copyright owner or a person authorized to act for the owner.
- Identification of the copyrighted work, or a representative list if multiple works are covered.
- Identification and location of the allegedly infringing material sufficient for us to find it.
- Your name and contact information, including address, telephone number, and email address.
- A statement that you have a good-faith belief the disputed use is not authorized by the owner, its agent, or the law.
- A statement that the information is accurate and, under penalty of perjury, that you are authorized to act for the owner of the allegedly infringed exclusive right.
4. Review and action
We assess sufficiently specific reports, act on unlawful or prohibited material as appropriate, and may request missing information. Actions can include removing material, disabling a link or catalog profile, restricting generation, or suspending an account. We terminate repeat infringers in appropriate circumstances.
We may notify the affected user and provide the substance of a complaint so they can respond, subject to legal requirements and safety or privacy considerations. A formal copyright notice or counter-notice may need to be shared with the other party. Do not include information you are not prepared to have shared unless you identify a confidentiality or safety concern.
We aim to act promptly in proportion to the issue. We cannot guarantee removal from third-party sites, search caches, or copies outside our control; use the relevant platform’s reporting process for those copies.
5. Mistakes, appeals, and counter-notices
If you believe a restriction was a mistake, contact support with the reference and explain why the content or voice should be restored. Include evidence of your rights or context. We may maintain a restriction for an independent policy or legal reason even if a particular complaint is resolved.
Where a copyright counter-notification process under §512 applies, a counter-notice must identify the removed material and its prior location; include your signature, name, address and telephone number; state under penalty of perjury your good-faith belief that removal resulted from mistake or misidentification; and contain the required consent to U.S. federal court jurisdiction and acceptance of service from the original notifier. For an address outside the U.S., the jurisdiction statement concerns a district where the service provider may be found.
For a valid statutory counter-notice, we follow the applicable notification and restoration process, including the 10–14 business-day framework unless the claimant informs us of a qualifying court action. Do not file a false notice or counter-notice; knowing material misrepresentations can have legal consequences. Consider independent advice if you are unsure which procedure applies.