1. Test billing and real purchases
The Text2Celeb preview currently uses Stripe test billing. A checkout or account clearly marked as a test environment does not charge real money and does not create a paid production subscription. Test transactions cannot be converted into live charges without a separate, explicit purchase.
When live paid plans are offered, the price, currency, applicable taxes, period of access, renewal terms, and any limits will be shown before you confirm. The following payment provisions apply to those actual purchases.
2. Recurring plans and offers
Weekly plans renew each week; monthly plans renew each month, unless otherwise clearly stated at purchase. The checkout confirmation identifies your billing schedule. A subscription continues until canceled; simply not using the service does not cancel it.
Discount codes or other offers apply only when shown as accepted in checkout. We disclose any eligibility rules, duration, and later renewal price before purchase. There is no free trial unless a specific offer expressly states one. We do not claim an introductory saving unless a genuine comparison and the offer’s conditions are presented.
We provide advance notice of price changes where required. A price change does not silently rewrite the price of an already completed billing period. If a renewal price changes, you can cancel before that renewal.
3. How to cancel or change a subscription
For a web subscription, sign in and go to Account → Billing → Manage subscription. The Stripe portal allows the actions available for your plan, including cancellation and payment method updates. Check the effective date shown before confirming a change. A cancellation usually stops the next renewal while access continues until the effective end date shown in billing.
Contact support@app-vision.co promptly if you cannot access billing. Include the account email and requested action; never include a password or full card number. We will help locate the subscription and record the request. Cancellation and account deletion are separate actions, and we can assist with both. Deleting your account does not cancel a Google Play or App Store subscription. When you delete your account, we set any text2celeb.com subscription to cancel at the end of its current period, so it does not renew.
For an Apple App Store or Google Play purchase, manage or cancel the subscription through that store. Store billing rules and refund processes apply to those transactions. A mobile purchase and a web purchase can be separate subscriptions; avoid buying a second plan if your account already has the access you need.
4. Refunds and service problems
If you believe a real payment is duplicate, unauthorized, charged after an effective cancellation, or for a service that was not supplied as agreed, contact support with the purchase date, account email, and invoice or receipt reference. We will investigate and provide refunds or other remedies required by law.
Outside statutory rights or a specific refund promise shown at purchase, canceling does not automatically refund an already started billing period. We may offer an appropriate refund or adjustment for a confirmed service failure. A generation failure should be reported with its creation identifier so we can investigate; do not repurchase a subscription to retry a job.
An approved refund is returned through the original payment provider and normally to the original payment method. Processing and bank posting times vary. We confirm the action taken rather than promising an exact bank arrival date.
5. Consumer withdrawal and mandatory rights
If you are an eligible consumer in the EEA, UK, or another place with a statutory cooling-off right, you may be entitled to withdraw from a distance purchase within the applicable period, commonly 14 days from the contract for a service. Mandatory rules, exceptions, and any longer rights under your local law take priority over this policy.
Starting digital content immediately can affect withdrawal rights only when the relevant legal conditions, including any required express consent and acknowledgment, are met. Accepting the general Terms alone does not waive those rights. We do not assume that every subscription is fully performed or nonrefundable because one clip was generated.
To withdraw, send an unambiguous statement to support@app-vision.co identifying your account and purchase. You may use: “I withdraw from my Text2Celeb purchase made on [date], for account [email].” Include your name and date. You do not have to explain your reason. We will acknowledge receipt and apply the deadlines and refund rules required by law.
For a future live launch in markets requiring an online withdrawal function, that function must be available before those purchases open. The current sandbox does not collect real consumer payments. This policy does not reduce rights relating to defective digital content, misdescription, or an unlawful charge.